KET LONO GLASS KETTLE 1,7L

I bought this kettle because of its design and the brand. It broke on the very first day. The kettle stops automatically before the water is hot, so it has to be restarted every single time. I sent it back and ordered another one. The second one had the same problem. This one interrupts the process about four times before the water boils. It's going back again. Now I've bought a different brand. It's a shame, because it's very stylish.

bought this kettle because of its design and the brand. It broke on the very first day. The kettle stops automatically before the water is hot, so it has to be restarted every single time. I sent it back and ordered another one. The second one had the same problem. This one interrupts the process about four times before the water boils. It's going back again. Now I've bought a different brand. It's a shame, because it's very stylish.

Visually very attractive kettle, 1.7L capacity, sufficiently fast heating and easy to clean – a top product.

can't really agree with the other reviews... My kettle has served me very well for years. It heats the water quickly and looks really good in the kitchen without taking up much space. Of course, my kettle eventually showed signs of wear and tear. So I packed it up and took it to the WMF store. And there I experienced just how incredibly important expertise is: The lady in the shop not only took the kettle from me, but also listened to my explanation of the problem, then simply took it, filled it with water, and plugged it in. Now for the little miracle: she even tried a base they had in the store, and: the kettle works again! You can actually buy a new base! So, for the price of a base, I was able to continue using my own kettle! This not only saved me money, but also saved the environment from having to produce a new one! I'm absolutely thrilled. With the money I saved, I fulfilled a long-held wish: I bought a milk frother/hot chocolate maker from the same Lono product line. I'm really looking forward to it! Folks, once again: go to specialist shops! Go in person! It's worth it!!! At least the lady (and her team) here in Dortmund are customer-oriented, helpful, and competent!

After less than a year, the lid fell into the pot. The holders are made of plastic and obviously become brittle due to the heat. I filed a complaint deep within the WMF website. I received a message stating that the complaint was being processed and that I should refrain from further inquiries. That was’s, but no one has contacted me since. Poor product and zero customer service.

Less than a year later, the lid fell into the pot. The holders are made of plastic and apparently become brittle due to the heat. I filed a complaint deep within the WMF website. I received a message stating that the complaint was being processed and that I should refrain from further inquiries. That was it; no one contacted me again. Poor product and zero customer service.

Visually, the device makes a solid and high-quality impression. The steel and glass appear robust. But as soon as the lid swings open for the first time, and even more so when you use the flimsy power switch, it becomes clear: the chance of this plastic monstrosity surviving the warranty period is probably 50/50.

I was not at all satisfied. The glass part had a crack; it was a B-grade item. Someone else had already opened it and returned it. I regret to say that this was NOT up to WMF standards!!!

Excellent quality. I've had the Lono kettle for over 6 years and have now bought the same one for my sister.

Excellent quality. I've had the Lono kettle for over 6 years and have now bought the same one for my sister.