MLF MILK CHOCOLAT FROTHER

I'm thrilled with WMF customer service! Very friendly and knowledgeable. Lightning-fast response. Free return shipping, they even offered free pickup. Quick processing. Perfect! Now I can finally join the conversation when people are sharing horror stories about various hotlines and service centers. And I have a prime example to back it up. Thanks again! Now the machine works perfectly and produces fantastic milk foam. Perfect temperature at 70°C, consistency just as it should be: creamy, flowing, and not too stiff. And yet, almost all the milk is transformed into foam.

am very disappointed with this milk frother, especially considering the price. I have several complaints. I use chilled UHT milk with 1.5% fat in the "hot milk foam" setting. Of course, I follow the minimum and maximum milk quantity guidelines. The device is practically brand new. The milk burns on four opposite sides of the jug every time I use it. The burnt areas are dark brown, and I always have to painstakingly and thoroughly remove them. If even small residues remain, the milk burns on very badly the next time I use it, and removing the blackened residue becomes a real test of patience. The device is also very loud. In my opinion, the loud rattling noises don't come from the integrated fan, but from the rotating stirring wheel. This wheel, which is supposed to be self-centering and float, is clearly not running smoothly. Due to an imbalance or a poorly centered magnetic drive, it begins to wobble and oscillate, which is certainly not intended. This rattling starts immediately upon starting the program and usually only stops shortly before the program ends. Apparently, the stiffening foam shortly before the end of preparation dampens this oscillation, and only then does the whisk rotate correctly. The appliance is placed on a perfectly horizontal surface. Even slightly tilting the appliance does not achieve smooth rotation. The jug overflows almost every time it is used. Even when milk is only filled to the minimum mark, some foam leaks (squirts) out of the spout opening, which is not covered by the lid seal, shortly before the end of the program. In my opinion, this is related to the uneven rotation described above. Because of the faulty rotation of the disc, too much air is incorporated, and the foam becomes very coarse. The volume of the jug is then insufficient. The foam then runs down the outside of the jug and collects mostly in the plastic cup of the induction base. However, some also runs down the outside of the base onto my countertop. This has already tripped the residual current device (RCD) in my apartment twice. And that's another point of criticism. In my opinion, a device that works with liquids should be better electrically insulated. The amount of foam that ran down the outside of the base—through the rear openings of the fan and thus partially into the interior of the base—was very small. Nevertheless, the main fuse tripped. If the milk from the plastic cup were to get inside through the opening of the switch built into it, which detects the presence of the jug, that would be extremely negligent. The final point of criticism concerns the quality of the foam. While the foam is pleasantly hot, the consistency is terrible. The milk is still two-thirds liquid—yet the jug always overflows. And the foam is far too coarse and collapses quickly. I have been very satisfied with all my WMF products so far. However, this one is completely unusable.

I purchased this item through Amazon DE and unfortunately the unit has some problems. If I pour cold milk from the refrigerator into the jug and try to prepare any hot beverage (milk foam, hot milk or chocolate) the red power led and white cold milk foam led starts blinking and the unit stops. If you wait for 30-40 minutes, for the milk to reach ambient temperature you can start preparing your hot beverage. This behavior is not documented in the manual, not even on the error/troubleshooting page. In fact is conflicting with the manual and purpose of this appliance. Anyway, Amazon accepted to replace the unit with a new one (hopefully functional one).

Unfortunately, I have to agree with other reviews. Great design, good features. However: 1. Milk sticks to the surface, and despite cleaning, brown, deeply burnt-on stains remain that are extremely difficult to remove. 2. The milk program is lukewarm at best, but nothing more. Far too little for the high price!

I've been using the milk frother several times a day for about six months now, and it almost always produces perfect, firm foam. The "almost" depends on the milk used; the more natural the milk, the less firm the foam. This isn't a new phenomenon and isn't specific to any particular device; the same thing happened with the previous model from another manufacturer (N.... what else?). The amount of milk it can froth is unbeatable; I haven't found any other device with a similar capacity. Not to mention the attractive design and the fact that the milk jug is dishwasher safe. The Lono also brings out the best in the milk's flavor—it tastes slightly sweeter and has a hint of cream. All in all, highly recommended; I've even given it as a gift several times.

I'm absolutely thrilled. So far, I've frothed 1.5% milk and oat milk, as well as made hot chocolate. The milk foam is wonderfully stiff. The milk is warm to hot. The hot chocolate is hot, and the 20g of chocolate chips melted in no time. You're only supposed to use up to 34g of chocolate! My grandson will be delighted. Almond milk produces a very delicate foam, but even that stays firm for a long time. It's easy to clean and comes apart nicely. Nothing stuck to it, not even chocolate. You do have to plug it in and out, otherwise it stays in standby mode, which uses too much power. You don't need it on all the time anyway. It's larger than other devices. I would recommend it and would buy it again.

After almost 1 year of normal use, the plastic round part to froth the milk starts peeling off. So plastic parts are coming into the milk. Not durable.

I've been using this device for two months and haven't experienced any burning. I use soy, oat, and cashew milk from various brands, and the resulting foam is fantastic – I couldn't achieve such results with my previous milk frother (a small, battery-operated handheld device). As for cleaning: it's dishwasher safe, what more could I ask for!

I'm thrilled with the high-quality materials, the size, and the range of functions, and would give it 5 stars. But that's not all that matters. The milk should be well frothed, which it unfortunately doesn't do with a substitute like almond milk. The first time I used it, the milk froth was acceptable, but after that, I was never able to achieve my dream of enjoying coffee with almond milk froth again. It's a real shame; I expected better from such an expensive appliance.

The supposedly hot milk is at best lukewarm.