GLASS INSERT CONCEPT

Since this is the third glass insert that has shattered on me this year, I can only give a negative review. It's not pleasant when coffee suddenly spills all over the breakfast table.

Several people have reported the recently reduced quality (significantly lighter and with altered dimensions) and the increased fragility of the replacement glass. Despite this, I ordered the carafe from a local WMF store. The glass fits into the mold only with considerable force, and is much tighter than the original glass, which was slightly loose when I bought it about 8-10 years ago. Unfortunately, after just one week of use, the glass broke at the end of my vacation from a relatively minor bump. I'm really disappointed and am currently ordering 1-liter laboratory beakers, which are supposedly just as good for many coffee pots of this size. In short: Look for alternatives right away. Despite the many bad reviews over the past few years, WMF obviously doesn't care – well, at least the company management has changed things now. They're selling off their stock by lowering the quality.

A raw egg is more stable than this insert! Unfortunately, the lid on the rod has so much play that it can't be left unattended while inserting it, as it inevitably slips/falls onto the glass, which, as we all know, can't withstand that. Nice design, but very fragile.

Everything's fine - it just takes way too long in the store!

Fast and correct delivery of the replacement glass. Highly recommended.

agree with the previous reviewer. Compared to the previous glass insert, this one is significantly thinner and predictably won't last. I was already dreading trying to push the replacement glass insert into the metal body or even removing it again. It was a complete waste of money. After four weeks, the glass insert broke again, cracking during normal cleaning – I have no idea how that could have happened. Previously, the glass lasted for years before breaking because it "slipped out of my hand" or a metal object was dropped on it. I've now bought a new coffee maker from a different manufacturer. WMF seems determined to drive customers away, and they've certainly succeeded.

The replacement glass has noticeably lost strength; compared to the coffee press I bought a few years ago, it's thinner and lighter. After only six months, the glass cracked simply from hot water, without any force being applied. The response from WMF's "customer service" was incredibly ridiculous: a reference to the fragility of glass and a €5 voucher as compensation (which covers the shipping costs and isn't even a discount). Of course, glass is fragile, but if something designed for use with hot water cracks, then there's a CLEAR quality defect, something that has become increasingly common with WMF products in recent years. I would therefore generally advise against buying WMF products, unless you're willing to pay for replacement glass and repairs every six months.