GARLIC PRESS PROFI PLUS

Those were the days when products from the then-listed company WMF were actually repaired after they broke down. On the garlic press, invented by someone named Pfeifer (not the high school student with the three f's), the welds on the sieve holder came loose. The enclosed, unsigned reply to the unrepaired return of the press read: "Garlic Press PROFI PLUS You will receive your submitted item back. Unfortunately, a repair is no longer possible. Kind regards from Geislingen, Your Service Team." Despite the awkward writing, it was a pretty cheeky and blatant lie. I had the thing repaired at a workshop specializing in stainless steel welding. A piece of cake, done in seconds. No cost, because we all had a good laugh at the "WMF Group GmbH." Nevertheless, I'm switching my entire household over to other, less proletarian brands. Even free items from such a cheap knock-off would be too expensive for me now. I will not keep liars and dilettantes who fob off customers alive through my purchases.

Unfortunately, I also have to give a very bad review. The solder joints broke. After a repair, the filter was missing and could not be obtained as a replacement part.

When cooking in a hurry, it's easy to accidentally insert the garlic press the wrong way round. You don't notice because the press still works, but the insert remains permanently bent. Even if you always insert it correctly afterward, the press cracks every time you use it. Furthermore, the screw holding the two handles together has come loose. I've only had the press for about six months and I'm going to buy a better product. I strongly advise against buying this garlic press.

With frequent use, the side panels of the insert sieve become weak and the solder joints brittle, until they fall apart completely after only a short time since purchase. It's a shame, otherwise it would be a great kitchen appliance.

The garlic press worked fantastically – absolutely nothing to complain about. Unfortunately, the insert can also be inserted upside down... This happens very quickly in hectic kitchens – it gets squashed and the insert is permanently bent. I bought a pack of three new inserts right away – but there are absolutely no replacements! Instead of creating satisfied customers for 30 cents, they prefer to force them to buy a new one. In that case, a simple press from the supermarket would suffice. Shame on you, WMF – not only is there disappointment about the missing replacement part, but also a very bad taste in the mouth, as if obsolescence was deliberately planned into the product.

Our press insert accidentally ended up in the trash. Unfortunately, we can't find a replacement either in stores or online. Now we'll probably have to throw away the almost new press. What a shame, it's still like new!

Unfortunately, the sieve fits in two different ways: once correctly, once incorrectly. It was damaged through carelessness, and there's no replacement part available. That's more than disappointing.